Frequently Asked Questions
Here at The Housekeepers, we are committed to your complete satisfaction! We strive to offer the most consistent, reliable, and affordable house cleaning services to your neighborhood. That being said, we prepared some answers to our most frequently asked questions for your convenience. We hope it will help you answer your questions or concerns. In case you don’t see the answer to your question, feel free to contact us.
Why should I trust The Housekeepers?
Who do you hire to clean my home?
What do you not clean?
Do you bring cleaning equipment?
What should I do before you arrive?
What time does your team arrive?
Our team can arrive 30mins prior or after scheduled time, but we strive to be at the customers home at the scheduled time.
What if I need to reschedule a service?
Rescheduling is really easy with us; you can fill out the form here or call the office and we will get with you as soon as possible.
What if I am not happy with your cleaning?
Where can I leave a review of your service?
You can leave a review on Google, Yelp, and even, on our website! We love to hear from our customers. It really motivates our team to continue to do great work for all of our customers.
Are you okay with pets being in the home during a cleaning service?
Yes, we are okay with pets being in the home during service. All we ask is that they are in areas that do not interrupt us completing the service.